We are looking for a hospital administrator to manage and grow our small animal practice. We have 2 locations, a staff of 37 employees and state of the art equipment. In addition to standard general practice, we offer ultrasound, echo cardiogram, endoscopy, chemotherapy and canine rehabilitation with under water treadmill and therapeutic laser treatment We are located in beautiful Bellingham Washington, close to skiing, rivers, lakes, the Puget sound, hiking, biking, etc. The best outdoor life in the United States. We have a strong work ethic with emphasis on excellent patient care and customer service. We also have a lot of fun. Please check us out at northshore-vet.com and our facebook page.
Prefer certified veterinary practice manager. Experience in management preferred.
Tasks and duties of the Hospital Administrator:
Include but are not limited to:
Liaison to clients concerning complains and taking direct action to manage and resolve the complaints.
Mediating personnel issues, hiring of new staff, terminating employees, discipline of employees for work performance issues.
Annual reviews of all employees. Reviewing compensation of employees and making recommendations to the practice owner.
Conduct staff meetings : individual areas monthly (front staff, back staff and veterinarians)
Quarterly general staff meetings (can take the place of the monthly staff meeting)
Ensuring compliance with laws and regulations: ensuring all credentialed staff are up to date on licenses and requirements. Keep up to date employee files with appropriate paper work.
Overseeing interior building and equipment maintenance
Purchasing or overseeing equipment purchases
Purchasing or supervising supplies purchases
Overseeing and ensuring inventory is done on at least a bi annual basis on non controlled substances
Overseeing and ensuring monthly inventory and reporting on controlled substances.
Overseeing: Prepartion and performance of bank deposits . End of day balancing of deposits will be done by the front staff. Assisting with discrepancies on end of day reconciliation.
Some bookkeeping including overseeing accounts payable and Accounts receivable
Preparing hospital budgets and monitoring monthly balance sheets
Oversee scheduling of staff members and managing daily work assignments.
Overseeing practice IT and managing issues with soft ware and integration of equipment and phones.
Ensuring pricing is up to date on inventory, services and diagnostics.
Create and manage the practice marketing plan.
Manage the practice’s social media presence.
Update the existing employee handbook as needed.
Additional Salary Information: profit sharing plan in addition to salary, full medical, dental and vision benefits included.
About Northshore Veterinary Hospital
We are a busy small animal exclusive practice that was founded in 1997. Our mission statement is to provide excellent veterinary care working within the means and capabilities of the client and to provide jobs in Whatcom county. Our Staff includes 4 full time veterinarians and 3 part time veterinarians working in 2 locations. We have 6 receptionists/office personnel, 5 licensed technicians , 14 veterinary assistants, 3 kennel workers and 1 building maintenance employee. We are AAHA certified and a 5 star enviro certified company. We offer digital radiography, abdominal ultrasound, echocardiogram, endoscopy, dental digital radiography, Idexx in house full laboratory equipment , canine rehab including under water treadmill and laser therapy. We are in close proximity to surgical and oncology specialty care as well as 24 hour emergency care. We are located in Bellingham , Washington 90 miles north of Seattle.